St Oswald’s Hospice

St Oswald’s Hospice
St Oswald’s Hospice
St Oswald's Hospice, Regent Avenue, Gosforth, Newcastle upon Tyne, Tyne and Wear, NE3 1EE
  • Telephone 0191 285 0063
  • Email
  • Website www.stoswaldsuk.org
Photo of St Oswald’s Hospice

St Oswald's Hospice provides specialist care for local adults, young people and children. We are situated in Gosforth, Newcastle upon Tyne and our purpose-built facilities offer a range of flexible services to North East families.

We are a registered charity and we rely on the generosity of local businesses, individuals, groups and companies to enable us to care for local people, when they need us most.

Text supplied by third party.

Comments & ratings

1. Marie Turnbull-Davison28 May 2016, 7:28pm2 stars St Oswald’s Hospice Report

Very disappointed with the care & communication of a few of the staff. My concerns were given to the ward manager Lynda who I found very abrupt & unhelpful. I was told if I wasn't happy she would get the formal complaints forms! (Not very sympathetic) My dad went downhill from this morning, I arrived at 1pm & spoke to a lovely nurse called Annie who had noticed my dads condition had worsened. He was still sound asleep, colour had changed, wouldn't have fluids, food, meds etc & had developed a chesty cough. Annie said she would see the doctor & get him to come & have a word with me. A few hours later at the end of her shift she popped in to see if everything was OK. No doctor had visited me & he had actually gone home. A very rude nurse came to see me called Lauren Kelly, her attitude was awful & upsetting. She said she had spoken to the doctor & he was happy this morning with my dad. I tried to explain the situation & said I have been waiting & I had previous issues with the care & she said well you can make a formal complaint. I told her I was going to do just that & she told me to stop repeating myself! I am absolutely disgusted & upset at the attitude of these 2 nurses at such an upsetting time. Don't get me wrong there are some lovely nurses like Annie & also Doona in the kitchen has been superb! It's a shame a few people have to spoil it. Also the doctor didn't turn up till after 5 hours of me waiting so I went home 👎

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Average rating 2/5 from 1 review of St Oswald’s Hospice.

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