Beanscene (St Andrews)

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1. TCC, st andrews – 9 October 2011, 11:57amBeanscene (St Andrews)Report

For a relaxing sunday morning coffee we recommend COSTAS in Market St.....pleasant courteous staff............for an arrogant unpleasant coffee experience we recommend Beanscene...order your cappaccino and have a latte delivered..point out the error to the staff member STEVE and be told you're wrong....even tho you've never drunk a latte.........have it replaced and then be told again by STEVE that it was your mistake as the order of purchase is tossed onto your lap to prove you're a liar........point out that there is is a sad lacking in customer care and have a shrug of STEVE'S shoulders as a reply......ask to see the manager MIKE...............have that request ignored by MIKE......go and speak with MIKE and find the same off-hand arrogance "What, have you never made a mistake, like?".......leave your coffee and leave the cafe............Beanscene-No-More....................you can then visit Beanscene on line and read the innumerable stories regarding their Senior Management and then be not the slightest bit surprised that the St Andrews Staff are as they are.