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Waited 75 minutes and didn't even get to start the course. Poorly staffed, far too many people booked in the groups ahead of us (mainly kids which were not adequately supervised). Family day out ruined. Would recommend Go Ape instead as have never had trouble there. Extremely poor response from management when complained. Yes I got money back (awaiting it to appear in account) but not even an explaination for what went wrong. AVOID!
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