The Grosvenor Café

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8. ilona H, glasgow – 29 December 2011, 7:25pmThe Grosvenor CaféReport

went for bite of lunch today with hubby, dissapointed is not enough.!! ordered a tea and mocha while waiting to place lunch order. drinks took 15mins !! and then took order, "just a ham salad sndwich and smoked salmon and scrambled egg" 20mins later drinks finished no lunch . caught waitress attention to check if iminent and she went to check, 5 mins later she said it was being plated up!!!! asked for free top up of drinks because we had waited so long, ? food then brought and said drinks no problem. finnished lunch NO DRINKS!!! told managment very dissapointed paid. left. wont go back !!!!! and will advise others not to go if hungry or thirsty...

7. Mandy, Bellshill – 4 March 2011, 1:10pmThe Grosvenor CaféReport

I love the food from here and have been often, service has always been fabulous too. However I telephoned the restaurant to see if they had disabled access, as I wanted to take my mother for lunch. Was told that yes that wouldn't be a problem and when would I like to go?

I asked them to verify what access they had, was it a lift, escalator etc? She said 'oh your mother is disabled (the very reason I had phoned was this girl listening to me?) that would be no problem.

Again I asked her to verify what access they actually had. She said there was a lift up to the main bar however the mezzanine where food was served had no disabled access but it was fine as there would be waiters to help!!!!! OMG did she think I was going to put my mother through the embarrassment of having waitors lift her up stairs in full view of everyone at the bar????? Is this girl insane???

6. Cara T, Glasgow – 3 May 2010, 5:22pmThe Grosvenor CaféReport

Good food,drinks all at affordable prices
Right in the heart of Ashton Lane where there's always a buzz.
Great if you have kids,there's plenty for them to play with and space to run about.
it gets quite busy at weekends, so best to head in to beat the crowds at the weekends.

5. Helen A, Glasgow – 3 May 2010, 4:10pmThe Grosvenor CaféReport

i really enjoy the loft cocktails and the atmosphere.
When eating its normally with the kids.
The food is really nice and they have alot of special deals on.
the loft is great if you have kids theres toy cars and games to keep them occupied,and the kids menu is ideal.
overall a good place for familys and a reasonable Lunch!

4. Pete McGill, Glasgow – 3 May 2010, 3:43pmThe Grosvenor CaféReport

as a family we find the loft child friendly and often go here for lunch at the weekends. There are lots of toys and entertainment for kids,which allows you to sit back and enjoy your lunch.
The food is reasonably priced and good.
id say pop in on a sunday afternoon.

3. LynMorier, Glasgow – 22 March 2009, 9:25pmThe Grosvenor CaféReport

I went to The Loft for a hen doo the other night (21 March). There were 19 of us in total. The food was appalling; and the service wasn't any better.

It verged on the edge of being a pub where you would catch food poisoning.

For example - and this is with no exageration -

1. meatballs weren't cooked. You couldn't even get the knife through them, becase they were still frozen!

2. the lasagne was served lukewarm. One of the party even had a lasagne that was frozen in the middle

On service, it took a full hour for the food to be served. Having returned the food, waited another 30 minutes for other fresh food to arrive. When that came cold, the best the staff could offer was a replacement sandwich!

And to make matters worse, the staff didn't even have the decency, never mind the professionalism to take the cost of the meals which were frozen off the bill or apologise.

Rating of 1 star is far too generous, but essential to actually get review posted.

2. LynMorier, Glasgow – 22 March 2009, 9:24pmThe Grosvenor CaféReport

I went to The Loft for a hen doo the other night (21 March). There were 19 of us in total. The food was appalling; and the service wasn't any better.

It verged on the edge of being a pub where you would catch food poisoning.

For example - and this is with no exageration -

1. meatballs weren't cooked. You couldn't even get the knife through them, becase they were still frozen!

2. the lasagne was served lukewarm. One of the party even had a lasagne that was frozen in the middle

On service, it took a full hour for the food to be served. Having returned the food, waited another 30 minutes for other fresh food to arrive. When that came cold, the best the staff could offer was a replacement sandwich!

And to make matters worse, the staff didn't even have the decency, never mind the professionalism to take the cost of the meals which were frozen off the bill or apologise.

1. FAZ, GLASGOW – 18 November 2008, 11:29pmThe Grosvenor CaféReport

So it looked nice and the menu was mouth watering but the food took ages to come, the gnocchi starter was burnt and drenched in a cheddary sauce with 2 bits of wilted spinach (nothing like the description) we went it back . Main was spaghetti in a tomato ? sauce which was totally bland with very little evidence of any tomatoes .My friends pork was tough and dry and sitting on top of a pile of roasted vegetables( or burnt sweet potato ) as it turned out. The pudding wasn' t bad but i would advise staying in and cooking something yourself , you couldnt do much worse.